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Top 5 Frequently Asked Questions
Customer Service Terms
Terms & Hours
What methods of payment does Staples accept?
What if I forget my password?
2 Options of Membership Registration
Membership Registration     >>more
 
· How to delete invalid address?
· What if I forget my password?
· How to Change Registration Information?
· Is netname or nickname acceptable for the user name?
· What else can help you when you feel frustrated with the registration procedure?
   
Shopping Guide     >>more
 
· What certificates are required to issue a VAT invoice for the first time?
· What certificates are required for first payment by cheque?
· The procedure of ordering vendor shipped items
· What are vendor shipped items?
· When is deposit required under order?
   
Delivery Policy   >>more
 
· About Delivery Dates of Vendor Shipped Items
· How to change invoices if there's any mistake of the title and contents?
· Terms & Hours
· Introduction of Staples Delivery Policy
   
Customer Service  >>more
 
· Examine Periods of Digital Products & Machines
· Examine Periods of Consumables
· General Knowledge of Warranty Card
· Maintenance Service
· Notices of Consumable Examination
   
Website Function Guide   >>more
 
· Necessary Software Download
· Configuration of Website Browsing
· About Online Q&A
· Procedure of Quick Order
· Procedure of Shopping
   
 
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